Privacy Policy

1. Introduction

Bold Asset Interior Design Education ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bold-asset.com and use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Educational Information: Course preferences, educational background, professional experience
• Communication Data: Messages sent through contact forms, customer service interactions
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on site, referring websites
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our educational services
• Communication: To respond to inquiries, send course updates, and provide customer support
• Marketing: To send newsletters, promotional materials, and relevant course recommendations (with your consent)
• Analytics: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Course Delivery: To enroll you in courses, track progress, and issue certificates

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party companies that help us operate our business (payment processors, email services, analytics providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have given explicit consent for specific sharing purposes
• Safety and Security: To protect the rights, property, and safety of our users and the public

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls limiting who can view your information
• Secure payment processing through PCI-compliant providers
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our cookie policy includes:

• Essential Cookies: Required for website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can manage your cookie preferences through our cookie banner or browser settings. For more details, please see our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Consent Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account Information: Retained while your account is active and for 7 years after closure
• Course Records: Retained for 10 years for certification and accreditation purposes
• Marketing Data: Retained until you opt-out or 5 years of inactivity
• Website Analytics: Aggregated data retained for 2 years

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct
• Your explicit consent when required

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For users between 13 and 18 years of age, we require parental or guardian consent before collecting personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Sending email notifications for significant changes
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of the Province of Quebec, Canada, and applicable federal Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts of Quebec, Canada.